I would leave zero stars if I could. Avoid them at all costs. We’ve rented with other lettings companies in Manchester before and had some issues (as expected) that were resolved quickly, but it was just issue after issue with Jordan Fishwick throughout our tenure. Upon moving in, we noticed the flat had a really bad carpet moth problem. This was not an issue when we first viewed the property before agreeing to rent. It took Jordan Fishwick 1 month to solve the issue and treat the carpet moth problem properly. There were hundreds of them in the flat but Jordan Fishwick deemed it liveable - hence making us still pay our rent. We were constantly back and forth with the customer service team during our first month, at which time we had to live with family as the moth problem was so bad. They finally replaced the wool carpets weeks later and had the carpet fitters treat the moths (they used cheap spray from wilkos and we were still finding them in the flat weeks later). Thankfully they weren’t spreading as the wool carpets were removed. Affer the moth issue was resolved and we could finally move in, we noticed so many other cleanliness issues with the place. It was clearly never cleaned before we moved in and we had serious mould issues in the bottom of our blinds - which again took 3 months to replace from our move in date. After a year in the flat, we finally got everything sorted (as much as we could) and decided to stay for another couple of years. We had a few problems throughout the years which Jordan Fishwick were just really slow to respond to, although they did get resolved eventually. They then tried to take a huge chunk of our money for cleaning fees upon ending our tenancy, even though we had raised many of the issues when we first moved in (and provided pictures). When we explained this, the deposit cost was reduced but they were clearly just trying it on to get more money out of us. If you’ve read my review this far, I urge you not rent with them under any circumstances. It was a horrible experience.NegativeResponsiveness, Quality, Professionalism, Value