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JLL Manchester

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Disappointing services. I asked the property manager to get the acceptance from the tenant to pay for the cleaning fee as the check out report mentions further cleaning needed. She arranged the cleaning and deduct tenant’s deposit without their acceptance. Eventually, the tenant lodged a dispute to TDS. New tenant moved in for less than a month and requested to fix the door. JLL paid the expense by deducting from the rent without my consent. It’s not the first time, unacceptable! Check in report is yet to be received after 1 mth since new tenant moved in. Chased the report but no response.

Reply from agent

Dear Wong, I am sorry to read your 1 star review, we looked at our data base but could not locate your name. If you wish to discuss this further please contact me on Lynsey.Smith@eu.jll.com. Thank you, Lynsey Smith Head of Property Management

Contact details
Sales Phone:

0161 238 7400

Opening hours

Unknown

Address

1 Oxford St, Manchester, M1 4PB, UK, M1

No about information available

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available