An Agency for those with 'old fashioned values'

Andrew Grant, in particular Stuart Bass, put a human perspective on what turned out to be the most traumatic of times for us. Our property was a Probate sale, and with that came the whole spectrum of bereavement emotions that made the dismantling of our family home extremely taxing. Stuart was considerate and supportive. The fact that the initial chain collapsed, due to problems further down the line, only prolonged the stress and it was some time before the last offer eventually reached Completion. Now that it is over, I can say that Stuart acted in the most gentlemanly fashion - unlike some of the other agents we met - over what turned out to be a very long period of time. At my time of life - and I am sure there must be so many people of my age who like me, enter the world of Estate Agents. For us, this moment is crucial and is often about providing for the last part of our lives. Unlike younger folk who have the potential of future earnings, if it goes wrong, the situation is un-retrievable. My generation has a legacy of the old-fashioned principles; that of kindness, a straightforward approach and decency, only to find that these values no longer seem to apply to the practice of so many Estate Agents. However, I can personally testify to Stuart Bass being an exception to this trend and would therefore recommend Andrew Grant (Malvern) to all..