From start to finish my experience with WillowGreen was seamless. I was concerned that my house was not ready to market and tentatively opened my door to Hannah who put my mind at rest immediately. She stated the house was a double fronted, stone built chocolate box cottage in a desirable location and will sell in a week! I loved her enthusiasm, knowledge and reassurance that Willow Green will handle everything. I was not disappointed! The phone was always answered swiftly, everyone in the office was aware of my sale and who I needed to speak to. Not once did they say sorry, that is not something I deal with.....!! This happens so much at other companies and it is truly frustrating. Willow greens communication is excellent from viewings to cancellations and feedback from potential buyers. Likewise, Bob took the most fabulous pictures and spent a long time getting everything just perfect. He was a pleasure to have in my home. The sale was completed without a hitch and I had minimum input which was promised to me. Luckily we rented a property from Willow Greenalso which was handled by Rebecca. Again I cannot fault the process. I really hope that I find a property to buy from Willow Green as I was so happy with their service. I would not hesitate to recommend them to anyone. There is not one thing that I would change even the office is dog friendly! Keep up the good work!