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Robinson Michael & Jackson - Maidstone

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Did the job without any issues. Many thanks

Reply from agent

Dear Richard, Thank you for your feedback! We're glad to hear that we were able to meet your expectations without any issues. If you have any further needs or questions in the future, please feel free to reach out. We appreciate your business! Best regards, Robinson, Michael and Jackson.

4.00 /5

Excellent communication and customer service from Jody, always quick to reply

Reply from agent

Dear Steven, Thank you for your glowing review! We're thrilled to hear that Jody provided you with excellent communication and customer service. We pride ourselves on being responsive to our clients' needs, and we'll be sure to commend Jody for his quick replies. If there's anything else we can assist you with, please feel free to reach out. Thanks again for choosing us! Best regards, Robinson Michael & Jackson.

4.00 /5

Moving is a stressful time and you name it and it happened on my file but Jody who is apart of this team kept me informed through the whole process and went the extra mile to get my move over the line, professional throughout patience of a saint I would highly recommend to anyone.

Reply from agent

Dear Dennis, Thank you so much for your heartfelt feedback! We understand that moving can be a challenging experience, and we're thrilled to hear that Jody provided you with excellent service and support. We'll be sure to pass along your kind words to Jody and the team. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Your recommendation means a lot to us! Best regards, Robinson Michael & Jackson.

2.00 /5

Very poor on communication. Details loaded wrong initially despite paying for professional photos. Had to chase constantly for updates and to get them to follow up with solicitor and sellers agent when actions were necessary. Branch manager …

Reply from agent

Hi Mike, Thank you for sharing your concerns. … More

2.00 /5

Had a pretty disappointing experience with them when purchasing my property. Felt like all I was doing for several months was chasing up / not being updated / not given any answers. …

Reply from agent

Hi Nicole, Thank you for taking the time to leave us a review. We're truly sorry to hear … More

1.00 /5

An absolute waste of time. They are among the most expensive estate agents on the market, and their …

Reply from agent

Dear Abel, Thank you for taking the time to share your detailed feedback. We are genuinely sorry that your experience with us fell short of the high standards we aim to … More

1.00 /5

I was disappointed by the tone of my recent phone enquiry with this agency. The conversation felt judgemental from the beginning, with assumptions made about my circumstances before any proper discussion had taken place. …

Reply from agent

Thank you for taking the time to share your review. I completely understand how important it is for tenants to feel treated fairly, … More

1.00 /5

Genuinely wish I'd had the experience that everyone else seems to have done. Dealing with Robinson Michael & Jackson has been one of the most stressful unpleasant experiences of my life. …

Reply from agent

Dear Harriette, Thank you for sharing your feedback. We're deeply sorry that you received such a different experience compared to what most of our clients enjoy. … More

1.00 /5

My experience in Robinson was hilarious because They have very bad service to their client and they are not standing for their words as well as they didn’t answer the call and call back. They are talking like we do this we do that but they do nothing for those who want to letting the property

Reply from agent

Good afternoon Mr. Verma, We are disappointed to see your negative review following your recent … More

1.00 /5

I am writing to express my dissatisfaction with the service I received from Robinson Michael and Jackson. The conduct of two of their staff members was highly unprofessional and made me feel that my business was neither valued nor wanted. …

Contact details

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Opening hours

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Address

15a King Street, Maidstone, ME14 1BA, UK, ME14

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