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Andrew Grant

Estate Agent - please upgrade your subscription to display your Google & Facebook reviews here. Contact: sales@viewagents.com
A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5
11.10.2016
Thoroughly recommended for energy, efficiency and effectiveness

We are delighted by the service we have received. The people we met were experienced, personable and efficient. They quickly provided us with viewings and the house sold almost immediately

Reply from agent

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk Many thanks again from all at Andrew Grant Ludlow Branch. Kind regards, Andrew Grant Customer Support Team.

4.00 /5
16.01.2017
Helpful clear advice, with prompt attention to queries

I found the agents efficient and courteous and the staff were very pleasant to deal with. 'After sales service' has been very helpful, particularly given the distance from my current address to Ludlow.

Reply from agent

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued effort to improve our service. If we can be of any help to you with your present or future property requirements, please don’t hesitate to contact us on 01584 877778, or email ludlow@andrew-grant.co.uk Many thanks again from all at Andrew Grant Ludlow Branch. Kind regards, Andrew Grant Customer Support Team.

2.00 /5
12.09.2017
Most staff were quite rude and abrupt

Although one member of staff was extremely accommodating and helpful, going above and beyond, there were others who were just plain rude! When we went into Andrew Grant's in Ludlow, there was one particular member of staff who was very 'snooty' and really gave us the impression that she could not be bothered to speak to us. Upon completion and collection of the keys, the office was busy, I was abruptly told to take a seat (by said member of staff) and another staff member gestered to other customers who walked in that she could not help them because she was doing something on the computer! That's pretty poor service in my opinion. Also, as a very excited buyer, I experienced a serious anti-climax when I collected my keys. It was a time for celebration. The lady who dealt with me was polite enough but really it was very disappointing! We had just spent £281,000!

Reply from agent

Thank you for taking the time to provide us with your feedback, which will be of great assistance to us in our continued efforts to improve our service. We are very sorry to hear that the level of service provided has fallen short of our usual high standard and we would respectfully request the opportunity to discuss this with you and endeavour to rectify the matter in as timely a manner as possible. Please contact us on 01584 877778, or email ludlow@andrew-grant.co.uk Kind regards, Andrew Grant Customer Support Team

Contact details

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Opening hours

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Address

15 High Street, Ludlow, Shropshire, SY8 1BS, West Midlands, UK, SY8

About

Website:

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Andrew Grant has been helping clients since 1971! Yes, that's right we are nearly 50 years old! And over this time we have gained the knowledge and expertise you need to be reassured of only the best possible service. We certainly don't act our age though - we use the latest technology to give buyers, sellers, landlords and tenants the best experience. Buying and selling your home is one of the biggest commitments many of us will make, involving a lot of money, emotion and hopes for the future - we work hard for you and with you to ensure this is as smooth and hassle free as possible. It is this committed approach and personal touch that makes the difference.

Our team

magi Alexander

Julie Lane

Rai Fisher

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