Brockenhurst has been extremely helpful and attentive with setting our minds at ease at the end of our tenancy and answering all manner of questions to help us through the journey. James Griffiths from the Ludgershall branch we have to say is cracking at his job and should be given some sort of award for putting up with us and the bombardment of emails we have sent him over the last few months. He has been very patient and given us the right information we needed to make the situation we were in very smooth and not as stressful as it could have been.PositiveResponsiveness, Professionalism