The most unprofessional and useless estate agents. For four years i have been dealing with various estate agents and this one by far and along Aidan J Reed in loughborough are utterly disgusting on their customer services. We felt discriminated too by both agents. Within those four years we missed out on two properties to buy and a rental property with Hartleys though we had repeatedly informed them to keep us updated at all times, they failed everytime even though we made offers yet they still couldnt be bothered to let is know what was going on. We tried contacting them but no response or call back and felt completly let down by Sue on the first property and no one bothered with the latest property two weeks ago. Most of the staff are fake and dont give a dam, we know its their job to be arrogant and pretending to be 'great', 'reputable' agents when really they are just minimum wage sale assistants.
3 Swan Street, Loughborough, Leicestershire, LE11 5BJ, East Midlands, UK, LE11
Newton Fallowell Loughborough is a proudly family-run business built on a genuine love for homes and a deep passion for property and people. With over 25 years of local expertise, we’re here to guide you through every step of your moving journey — whether you're upsizing, downsizing, relocating, or simply ready for a change. Our culture is rooted in positivity, innovation, and a belief that mindset matters. As Henry Ford once said, “Whether you think you can, or whether you think you can’t, you’re right.” — and we choose to believe we can! That belief drives us to invest in our people, who in turn deliver outstanding results for our clients. From Sales and Mortgages to Land and New Homes, our experienced and passionate team is committed to making your move smooth, informed, and successful. We’re a qualified team accredited via the National Association of Estate Agents (Propertymark) and even prouder to be trusted by our community year after year.