Do not use this letting agent. Even if you find the perfect property. Their maintenance department is useless and nothing gets done. A door fell off its hinges with us and it took them 6 months to get it fixed. They charged leaving fees even when the law changed, stating that the contract was signed under the old system whereas Robert Ellis waived fees a week before the change over. They charged for a final inspection when they didn't even turn up for it not notify me that they couldn't make it, and then carried out one on their own and then charged me for dilapidations to the property that I had reported for year but they didn't do anything and then dropped it on me. They only care about money and will not see to you needs. Do not trust them. I would advise you to seriously consider any other letting agent.