Bought a property in July, was hounded almost every other day as the sale of my property had some delays, needless to say this was annoying to say the least and total lack of acknowledgment when I went to collect keys. Wouldn’t use again

Absolutely awful experience as a landlord! Couldn't keep track of the keys to my property, didn't notice when my tenants didn't pay their rent, and ignored my emails for weeks. Very disappointing as they were taking a generous management fee, and I've received an awful service!

Not happy with their services as an old tenant. They were only interested about their money, but not about the tenant or the property.

Bought a property in July, was hounded almost every other day as the sale of my property had some delays, needless to say this was annoying to say the least and total lack of acknowledgment when I went to collect keys. Wouldn’t use again

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Multiple issues with property rental and unsatisfactory response times. Currently withholding deposit without specific reason. Recommend avoiding no matter how much you might like the property. Pictures of how they handed it over to us.

Wanted to rent a property, didn’t need to view and happy to proceed. They then proceeded to credit check me which was then passed but proceeded to show property to other potential renters. No updates and kept in the dark then a week later I got a text saying “landlord picked someone else”. Absolutely shocking!

These estate agents are a joke. They book viewings over two days and then tell you it has been sold already after you have travelled in to view the property. It's like having two days of interviews and taking the first person for the job without seeing other candidates for the position. You don't know who is best for the job without seeing every person. That's why you see everyone. This is just like seeing all the clients who might want to purchase the home for a better price. If I was selling my home I wouldn't use this firm. First in first price. Is that good for the vendor? Unprofessional .

A company that once they’ve sold your house ignore your phone calls, emails and palm you off from person to person. You don’t keep the same estate agent! Have no consistency with staff either ( they all leave). I should of stayed with Robert Ellis they’re very professional.