I've had serval bad experiences with Stow Brothers, as a buyer or potential buyer. And, my partner as a Seller. There's a blonde woman working in the Wanstead branch, with no manners or understanding of the bigger picture (that selling houses, to buyers like us is their whole business). Me and my partner have a budget of 500k, when we went to the shop to see what they had etc... we knocked on the door and the woman stood up and put her finger in the air, for us to hold and wait, like a Trader would do in wolf of wall street, while she finished gossiping with her colleagues. We stood there for about a minute, my partner started to walk away because we were just being completely ignored and it was incredibly disrespectful, they then opened the door with a total attitude / very rude and when we explained our budget was "500k" they started to care even less describing our budget as really small and "only" 500k ... they never followed up with us on any properties, it was an awful experience. Another time, I called about a property i was interested in for myself and the woman just refused to put me through to the sales team and was super defensive and protective of putting people through, she said the property wasn't available any more and there was no point of me speaking to them ??? My partner also asked them to value his parents house, before this, along with other estate agents. They valued it 125k less than 4 other estate agents. AVOID AVOID AVOID.NegativeResponsiveness, Quality, Professionalism, Value