Hanna Dewsnap, has to be the best individual I have ever come across within a letting agency, A stow brothers super performer. I have recently moved into a X4 bed property and unfortunately the boiler wasn't working , no heating and no hot water . Hanna made it her mission to get someone booked out urgently and had made herself contactable after hours which isn't something I have ever heard anyone do within a letting agency, going above and beyond is a reflection of her character as an individual and standing out from the competition. She kept in regular contact throughout the evening until 11pm , making sure all is OK. It's so refreshing to come across someone with this level of commitment to customer care , showing real empathy for the situation. Stow brothers, you guys better make sure she doesn't get snapped up by the competition. Fantastic service 👏