I have been renting with the Stow Brothers for nearly four months and have had to deal with an unfortunate number of incidents which has lead me to this point of frustration in having to post about it publicly on Google. Sadly these issues were not handled in a timely or professional manner by my property manager, Catherine. I feel as if there has not been an open line of communication and as a tenant I have had to constantly chase Catherine for updates as she does not provide these in an efficient manner, and sometimes not at all by the deadlines she promises. In addition, she has scheduled several contractors over the weekends who have not shown up and has taken no accountability for it. It took her over two months to help resolve a slug infestation in my apartment after several failed attempts and miss-scheduling of contractors who were no-shows or were not approved to do the job. It also took Catherine over a month to arrange for and fix a hot water problem in my shower during the chilly winter months, with no sense of urgency evident. I would really like to rate the Stow Brothers higher, but the level of service I have received and the premium I pay to live in an apartment that is managed by an independent leasing agent just do not match up to my expectations.