Jon was fantastic - highly professional and knowledgeable, and very responsive throughout. A very reassuring presence as I made my first forays into buying a house! Very highly recommended.

Tony was by far the most professional and knowledgeable estate agent we encountered during our home search.

Nottinghamshire. Jonathan is a great ambassador for the Agency UK,getting the administration of my property past on. Good personal servis.

Great service, bought a couple of properties with Ross. Excellent service throughout would recommend for sure, you won't be disappointed!

Ross was amazing to deal with. Will definitely recommend!!

Buckle up, it's a long review. But worth it! We met Tony when we viewed a property he was selling. We were immediately impressed by a few things: - the respect with which he treated the property he was selling and with which he spoke about the owners. This was mid covid and despite being immuno compromised, we felt safe and like we weren't putting anyone at risk. - the fact there was no hard sell. He took the time to discuss our needs and chatted honestly to us about how the property might or might not work for us. He had great ideas and personal accounts that were relevant and helpful - he has a calm, friendly approach and manner that is at complete odds with the traditional estate agent reputation. We felt completely comfortable with him. We booked an appointment to discuss him selling our two properties. He prepared documents in advance and we really liked the way he described the Agency ethos - the idea of not being just a number and a more personal approach. His prices were competitive as well so we asked him to help us sell. The estate agent part was the only part of the moving process that wasn't stressful. The highlights for us: Communication - moving is characterised by so many letters and so much paperwork and stress. We only heard from Tony when it was necessary, no pointless calls or emails. Such a contrast to the estate agent we bought from who seemed to send irrelevant emails on a daily basis. And yet in turn, we were able to message him at any time of day and get a timely, helpful response. This was so helpful for busy working mums. The paperwork was minimal and easy, all done online. Flexibility - we weren't restricted to traditional office hours. In contrast, we found that Tony was flexible with times and we worked around his hours and him around ours. Helped by awesome communication. Personal touch - he turned up on moving day and to our absolute shock, randomly just lent a hand with some tricky bits of furniture! We had a bout of covid the week before and were really struggling on the day. He couldn't have been more helpful on a day when it couldn't have been more appreciated. Similarly, he turned up on a weekend to help us fill in solicitor paperwork. Above and beyond what we'd expect and so helpful. He has a knack for reassurance and putting people at ease. Overall we honestly can't rate this company, and Tony in particular, highly enough. Five star experience.

I’ve worked with Jonathan Crawford Jones from The Agency over the last couple of months to sell my house in East Sussex and the process has been very different to the ‘normal’ estate agency experience. Jonathan is passionate about working in a way that is truly customer focused and has been an absolute pleasure to work with. He is refreshingly responsive in his communication, proactive in his approach and transparent about his ways of working. He builds rapport and trust very quickly and has delivered on everything he said he would. Ultimately, he’s done exactly what so many agents fail to do and made the sale easy and amazingly low stress.

Wow, what can I say, Jonathan was so helpful when we were looking for a house in our local village he really went above and beyond! He offered to post letters and he knocked on doors to personally deliver them. He also regularly posted on facebook to try and find us a house. This proved sucessful as following all his hard work, someone contacted him who was willing to sell and we were able to view it and secure it before it came to the market. Everything went very smoothly and the icing on the cake was a beautiful orchid and a cream tea from our local tea shop- what more could you ask for?

I have dealt with Ross for the past two years. He always offers valued advice and great insight to the property market! I bought my home from him in 2019 and now recently have just re sold. Ross carried out all my viewings and negotiated prices for me. He truly does offer an excellent all round service. If you are thinking of moving I would 100% recommend Ross to anyone. He is always very fast and efficient in the work he does! Thank you Ross!