Hi Carlton Thank you for taking the time to compose your thoughts, it’s always nice for staff to know they are appreciated. However, at the moment this only relates to our initial selection and interaction with you. This process is always made easier when we are dealing with honest straightforward individuals like yourself. Could I ask that you now give consideration to your experience of our management of your tenancy over the coming months and maybe revisit this in 6 months time? Thanks again Lyndon Whitehouse Business Owner