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Robinson Jackson - Lee

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Robinson Jackson, Lee Lettings Team are the crème de la crème. I'm a ‘seasoned’ landlord that had lost faith in the other agents until I met Chloe and her team; Hollie, Xanthe and Fel. Well, these guys are amazing, not only are they efficient and knowledgeable in all aspects of the letting market unlike other agents they have an ‘unique selling point’ (USP) that doesn’t focus on just ticking the boxes. As a team they work collaboratively with you and the tenant and above all complement each other which is due to Chloe, the manager, she's exceptional and will endeavour to fulfil your requirements to the latter. As consummate professionals they have far exceeded my high standards and expectations of letting a property which is what sets them worlds apart from other agents. I would highly recommend them for that personalised service.

Reply from agent

Dear Jenny, Your words have made our day! We're thrilled to hear that our team, led by Chloe, has not only met but exceeded your expectations. We appreciate your trust in us and are always here to provide that personalized service you deserve. we look forward to helping you in the near future, and working with you again! Warm regards, The Lettings Team

5.00 /5

The team were great in working with us to secure our new home! Chloe was our agent and really advocated for us as tenants with the owners and took the time to understand our personal circumstances (moving from overseas everything was a lot more complicated for us!). Fel helped get us through the referencing, lease signing, and reaching out to the owners for any of our questions through the process. Fel was calm & collected, especially dealing with me through a couple of hiccups outside of the teams control, and made sure I had all the information I needed. Would 100% recommend the team 👌 and thanks again for all your help with our new home!

Reply from agent

Dear Robert, Thank you for sharing your positive experience with us! We're delighted to have been part of your journey in securing your new home. Chloe and Fel are thrilled to know that their efforts were appreciated. If you ever need assistance or have further questions, don't hesitate to reach out. Welcome to your new home! Best regards, The Lettings Team

5.00 /5

Chloe and the team have recently helped us secure our dream first flat. After requesting a viewing, we were quickly responded to with a direct call and booked in that day with Chloe. The team have been most helpful though out the process, sharing advice and frequent updates. We’ve received great communication and support from their service partners. An excellent quality of service, which I haven’t previously experienced from agencies in London. Chloe and Fel have been our points of contact - we are extremely thankful for their support, knowledge and professionalism.

Reply from agent

We’re thrilled to hear that Chloe and the team helped you secure your dream first flat with such efficiency and support! It’s wonderful to know that Chloe and Fel provided excellent communication and professionalism throughout. Thank you for your kind feedback! – The Lettings Team

5.00 /5
Reply from agent

Thank you for your review! - The Lettings Team

5.00 /5

Xanthe was so lovely from day one of looking at this property. She was confident and very warm, welcoming snd friendly. Holly was also very friendly and kind to us. Was very impressed with the overall service of this company.

Reply from agent

Dear Eloise, Thank you so much for your kind words! We're delighted to hear that Xanthe and Holly made your experience with us positive and welcoming. If there's anything else you need or if you have more questions, feel free to reach out. We appreciate your feedback! Best regards, The Lettings Team

5.00 /5

Really efficient and responsive. The renting process was pretty much entirely free of delays or obstacles which is a rarity in London. They've opened up a direct line whatsapp chat which they're prompt and active on whenever we have questions. Fel and Chloe were both very friendly and helpful.

Reply from agent

Congratulations on your new home, hope you both settle quickly! - The Lettings Team

5.00 /5

Had a really great experience with Robinson Jackson Estate Agents. The team were so friendly and super helpful, special thanks to Hollie, Fel and Chloe!

Reply from agent

Dear Siobhan, Thank you for taking the time to share your experience with us! We're thrilled to hear that Hollie, Fel, and Chloe provided you with friendly and helpful service. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback! Best regards, The Lettings Team

5.00 /5

Its been an absolutely wonderful experience working with Chloe, Fel and Hollie. Tge three advisers worked tooth and nail to make sure I get the flat. Thry were always available of needed, shared all the information and advice that I needed timeously and were always ready to listen. They are a wonderful lot, my gratitude to them.

Reply from agent

Dear Charles, Thank you so much for your kind words! We're delighted to hear that Chloe, Fel, and Hollie provided you with a wonderful experience. Your satisfaction is our priority, and we're here for you every step of the way. If you ever have more questions or need assistance, don't hesitate to reach out. Warm regards, The Lettings Team

5.00 /5

Thank you to Chloe and her team for sorting out the tenancty with my tenants and keeping me updated.

Reply from agent

Dear Susanne, You're very welcome! We appreciate your trust in us, and it was our pleasure to assist with the tenancy matters. If you ever need further assistance or have more questions, feel free to reach out. We're here for you. Best regards, The Lettings Team

5.00 /5

We've had a wonderful and flawless experience dealing with the team in Lee. Hollie, Fel and Chloe showed us round our prospective new property, broke the good news to us, and dealt with all our queries leading up to our move-in date in prompt and helpful fashion. They are an encouraging and fantastic team and we are delighted with their service. Thank you ladies! Emma

Reply from agent

Dear Emma, Thank you for your kind words! We're thrilled to hear about your wonderful experience with our team in Lee—Hollie, Fel, and Chloe. We aim to provide excellent service, and it's rewarding to know we've met your expectations. If you ever need anything or have further questions, feel free to reach out. Best wishes, The Lettings Team

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1-3 Eltham Road, London, SE12 8ES, UK, SE12

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