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Martin & Co Chelsea Riverside

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Meticulous and outstanding. I have lived in different countries and continents, having a lot to do with letting agencies. And I have lived three different apartments in the UK. Martin & Co Chelsea has been outstanding so far. Since the first contact with Carlos C., the agent who assisted me at the beginning to find the flat, I felt professionalism and support. I had to contact the property management few times and the support that has been given is just the one you hope to receive: professional and efficient. They really work hard to get the things done, and properly done. Victoria R. is the property manager for my flat and I am amazed by the response time and her availability. A massive thank you to her. I have realised that the team work to guarantee a continuous support so thank you to Isabel K. and Rodica S. who confirmed that all the people I have interacted with in Martin & Co Chelsea have really high standards to ensure and gaurantee the best support. I am already recommening Martin & Co Chelsea to colleagues and friends that intend to move to London.

Reply from agent

Fabio, thank you so much for this detailed and descriptive review it really helps me to see what is going right and which staff are delivering the service we hope to achieve.

5.00 /5

Can’t recommend Martin & Co highly enough, on both the lettings and sales side. The lettings team found great tenants for us, looked after them brilliantly and dealt with any flat issues quickly and efficiently. They always kept us updated and worked with us to manage costs. Particular thanks to Rodica who managed the flat for several years and went above and beyond, and to Isabel and Victoria who have been great and proactive over the last year. The team not only looked after us but stepped in to sort issues out for the building benefiting other flats. We had a similarly positive experience with the sales team. Karen and Simon and other team members were always available and did everything possible to smooth the process out for us and help with issues which arose. Karen would respond to messages and take calls whenever needed including weekends and evenings. Thank you!

Reply from agent

Wow thanks Juman that's super kind of you and I'm so pleased we managed to get everything sorted for you!

5.00 /5

Emine is our property manager and she was incredibly hard-working, patient and kind. She would go the extra mile, even sometimes working after hours to ensure that we were looked after and safe. Always on the phone and quick to respond, I couldn’t recommend the service we received from Martin & Co enough.

Reply from agent

Thanks very much for this epic review!

5.00 /5

Had a great experience with Peter initially in securing the accommodation - He was more than helpful. Then we were in contact with Carlos who made the letting process very pleasant and simple and we would highly recommend him. Martin & Co Chelsea have been a great letting agent to deal with.

Reply from agent

Thanks Richard, we appreciate you sending in this review and really pleased we were able to help.

5.00 /5

Gilbert always contacts me with his clients looking for properties. Always easy and good to work with. Would highly recommend.

Reply from agent

Thank you for this kind review.

5.00 /5

They are working so professional also Emine when home need to fix something she helps us so much fast. I worked more than 18 months nothing any problem.

Reply from agent

Thank you!

5.00 /5

I own 2 properties since many years and I am very satisfied with the service provided by a professional property manager and very clear accounts. I greatly appreciated Emine Dzhihan 's assistance to fix the plumbing problems in my rented flat -

Reply from agent

Thank you!

5.00 /5

I would like to express on behalf of my wife and me a big Thank you and appreciation about Joe’s professionalism and attitude. We have spent three fantastic year in London and we have been always felt like at home and incredibly well attended by Joe. He has been always kind, available and looking constantly for a solution. I would say, he is definitely a role model, representing exactly what is expected from a property manager. Warm regards Laura and Guido

Reply from agent

Guido, thank you for the 5 star review and your comments on your experience. I am delighted it was a fantastic stay and the service was so good, Joe is an amazing guy as you say!

5.00 /5

We can highly recommend Martin & Co for its high quality of service. Our main contact was Harry Edmonds, who is truly dedicated and on point 24/7. Our situation is somewhat complex as we reside abroad and Harry did a great job navigating the peculiarities. All in all a good experience and we also found Martin & Co highly reliable and straightforward to deal with.

Reply from agent

Thank you Mark, the team & Harry in particular worked hard to make this tenancy happen and we are really pleased you had such a positive experience.

5.00 /5

Martin Co in Chelsea offers high quality customer care and real understanding of sellers/buyers needs. It works with a great portfolio of buyers who are actually the right target for the properties advertised. I experienced fantastic customer service and a smooth sale of my flat in Chelsea. Both the branch manager and senior negotiator have gone above and beyond expectations to make sure everything was properly done. Definitely recommend Martin Co over many other big real estate brands that only want to drive traffic through the door

Reply from agent

Thank you for taking the time to review us, it really does boost morale in the office and make the job more worthwhile when we get feedback such as this.

Contact details
Opening hours

Unknown

Address

1 Cremorne Road, London, SW10 0NA, London, UK

About

We specialise in house sales, residential lettings and property management, in Chelsea, Earls Court and Fulham and the surrounding areas and have been providing expert advice and guidance across all areas of the property market since 2003. Michael van de Vyver is Director at the branch and has lived in the area for most of his life bringing excellent on-the-ground knowledge of Chelsea and the surrounding areas to the team. Michael and his team are passionate about city living and in finding the ideal property for each and everyone of their valued customers. Chelsea is an affluent area in West London with the River Thames running alongside it. Its frontage runs from Chelsea Bridge along the Chelsea Embankment and Chelsea Harbour. Whether you are looking to buy or sell a property in or around Chelsea or you would like a free valuation, please do get in touch with a member of our team. For all property enquiries and to arrange a valuation please call Martin & Co Chelsea on 020 7351 0387

Our team

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