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Kings Group

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
4.00 /5

Had a good experience with kings tottenham. Sokol helped with any queries I had very well and did loads of viewings on our properties very well, also Neil the manager helped us with anything we needed. A**PositiveQuality, Value

Reply from agent

Hello Trevor Thank you so much for your review! Glad to hear your experience with Tottenham was positive. Kind Regards Kings Group, Tottenham

4.00 /5

The Tottenham branch is very professional, The staff are friendly . I found the manager to be very competent. The broker Katherine was also very helpful. l would recommend the Tottenham branch.

Reply from agent

Good Afternoon, Thank you for leaving your lovely review. Everyone at Kings Group appreciates it. All the best for the future. Kings Group Tottenham

4.00 /5

Great communication and customer service from Junaid Choudhry who has recently joined the Kings Group team. We are still in early stage of deal will re-review and hopefully will give 5 stars once the deal has completed. Highly recommend Junaid. Best of luck in his future career.

Reply from agent

Good Afternoon, Apologies for not coming back to you sooner, but we would like to thank you for taking the time out to leave your review as we know everyone is busy. Wishing you all the best for the future. Kings Group

4.00 /5

Shanique was great here at Kings. Always showed me properties quickly and efficiently and did try really hard to find a place matching my requirements. Have used Kings on and off for over 15 years so recommend.

3.00 /5

"The agency as a whole is probably not bad, but I think the agent's R behavior is unacceptable in such a business."

2.00 /5
Reply from agent

Dear Customer, Sorry to see that you seemed to not have had a great experience, could I ask you to contact me on the following Email: reviews@kings-group.net with more information so that I could get some context on your review score? Many Thanks

2.00 /5
Reply from agent

Dear Roush I am sorry that you have decided to change your 5 star review to a 2 star review. I understand that you have been in your new home for over 3 months or so, therefore please could I kindly ask you to contact me on the following email address to discuss the reason for the change; reviews@kings-group.net Kind Regards Kelly

1.00 /5

Exercise caution when dealing with this agency as they engage in deceitful practices. I was ensnared in their scheme and coerced into paying a holding deposit of £576 for a rental property. The manager's conduct has been uncooperative and confrontational, exacerbating the situation. Upon initially contacting this agency to inquire about renting a property and submitting my documents, I was taken aback by their demand for a £576 deposit. Trusting their credibility, I complied, only to face a lack of cooperation thereafter. Despite multiple attempts to communicate through emails, calls, and in-person visits to their office, I've encountered a continuous impasse. Furthermore, the estate manager adamantly refuses to refund my deposit, citing vague criteria that I supposedly failed to meet. It's important to note that paying for property viewings is uncommon in the UK. This crucial detail was conveniently omitted, leaving me feeling rushed and misled throughout the entire process. Despite their fraudulent practices, this agency continues to evade accountability and remains unresponsive, leaving me in a distressing predicament.

Reply from agent

Hello Thank you for your review, we are very sorry to read that you are not satisfied with the service. We can assure you we are not fraudulent, our lettings director has looked into this fully and has sent an email reply to your complaint, fully outlining our position and reasoning behind not being able to proceed in letting a property with yourselves. Your deposit has not been fully retained, this is incorrect. Please do review our response on your emails and communicate in the correct way going forward Thank you

1.00 /5

Please be aware of fraud, I was scammed by this agency for holding deposit in excess of £500, the manager is rude and thick skin. The estate manager claim that I should pay for my viewing and waist her time, since when we pay for viewing in UK? Don't trust as I was mislead with information and rushed trough the process, they don't reply to calls and emails after their fraudent practice.

Reply from agent

Hello Thank you for your review, we are very sorry to read that you are not satisfied with the service. We can assure you we are not fraudulent, our lettings director has looked into this fully and has sent an email reply to your complaint, fully outlining our position and reasoning behind not being able to proceed in letting a property with yourselves. Your deposit has not been fully retained, this is incorrect. Please do review our response on your emails and communicate in the correct way going forward Thank you

1.00 /5
Reply from agent

Dear Client Thank you for taking the time to leave a review. Unfortunately I have been unable to locate any of your details on our system. Please could you email me on reviews@kings-group.net with details on your experience so that i can look into this for you. Kind Regards Kelly

Contact details

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Opening hours

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Address

473 High Road, London, N17 6QA, UK, N17

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