Hi Roxana, We completely understand your frustration with regard to the works required, and we thank you very much for your patience. We have been attempting to attain authority from the landlord daily since the middle of last week to go ahead with these works but due to time zones this has been difficult. We have finally received authority and the job has been booked in for next Monday. If you need any more help during this process at all please contact our property management department: Billy.stella@kings-group.net, 01992 785000. Once again, apologies for the time this repair has taken. Kind regards, Kings Group Tottenham