They were good at selling our property and did provide an excellent service in that regard, but did not really consider us when finding a new property which was promised they would do at the start. I thought that was a given. We also felt they prioritised the buyers more than us sellers (we were paying them in the end).
Reply from agent
Dear Client
Thank you for taking time to leave a review. We have looked at the file and can see you were also using the Chingford office to look for a purchase and unfortunately they were not able to find you something in time.
We do try and treat both buyers and sellers equally and we sincerely apologise if you feel that you were not prioritised during your transaction this was not our intention.
Kind Regards
Kings Group