Hello Thank you for your review, I am sorry to hear you were not happy with the service. It is our intention to help all customers that wish to let. Unfortunately on this occasion there was an offer made and accepted on the property before you. As per legislation, we are only permitted to accept one holding deposit on a property at any one time. Should you wish to look at other properties please do contact us on 020 85211122 option 2 and we will be more than happy to assist.