Dear Client I am very sorry to see you have changed your 5 star review to a 1 star review. I understand this is a consequence of unfortunately not being able to secure a mortgage offer. Our office have tried and tried to help you find an alternative lending solution but at this time we have been unsuccessful. We hope we can continue to work with you and have more success in the future. Should you wish to discuss this further please do not hesitate to contact me on the following Email; reviews@kings-group.net Kind Regards Kelly