Overall a very positive experience. The process was transparent and clear. A team of real professionals who are reliable at this branch who made our first purchase a delightful experience. Bruce, our agent, was flexible with all viewings and recommendations. Joe, the branch manager helped in accelerating the process and keeping things on track. And Merian, our mortgage advisor, was wonderfully supportive, helpful and knowledgeable. Every single step was made clear and the end result is a delight. Really fast turnaround and effective work from the team and was always a pleasure visiting branch. Will definitely return for future use and most highly recommended.