Poor experience letting with John Payne further below. Edit - 2 years later, I have had a steady tenant via Conran Estate agents and would highly recommend them over John Payne. — After advertising my property at the suggested rental price, very few viewings took place (at most, 1 per week) and I received an email asking whether I wanted to sell the property instead. The property was immediately available but was not let out for months. Avoid if you are hoping for a quick let. Edit - by comparison the new agents arranged 15 viewings from mid week and by Monday I had 5 rental offers, confirming that there was something wrong with how John Payne’s team was handling this property. Edit following response from John Payne: to be clear for anyone consulting this review, there were no specific issues that were particularly unique to me or which were unknown by John Payne prior to instruction. I only say this to avoid other potential landlords from wasting their time as I know that relied upon the positive reviews online and pro-activity of the local team in securing the instruction, but everything fell flat after that. I find it telling - with the benefit of hindsight - that most of these positive reviews experienced by others are for sales and from tenants and not from landlords looking for tenants.