I’m extremely disappointed with my experience. I had two house viewings scheduled, and both were cancelled just 10 minutes before the appointment time. I had already arrived at the property with my young child, after making the effort to travel there on my own. At the moment I received the cancellation, I was literally standing outside the house waiting for the agent. This was not only inconvenient, but also very upsetting and unprofessional. I hope no one else has to go through the same experience.