After a terrible experience with Winkworth Blackheath and a major issue with disrepair in the property managed by them, not to mention their rudeness, my partner and I thought of enquiring with John Payne as we always met kind and caring agents when doing viewings with them or Acorn. I met Jake, Daniele and Suzzannah from the Lee and Blackheath offices and was very happy with their customer service skills and assistance while we were looking for a new place. They also had an inclusive and non discriminatory attitude which was refreshing after being told by other agencies our dog “was the problem” and that we had to stretch our budget because of that. We found our new home thanks to John Payne and finally found a great place for us and our dog.