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JLL Stratford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
5.00 /5

Erjana was amazing when showing us the flat that we wanted to rent and guiding us through the renting process. We saw many other options with other renting companies, but no one was as helpful as her. She was patient, kind and transparent, answering every question that we had. As the very first point of contact for us in this moving process, she made us accompanied, safe and excited about moving in. We knew that we were dealing with professionals and that they would make our live easier. Would definitely recommend!

Reply from agent

Dear Nadir, we're very grateful for your 5 star review and your kind words for Erjana. Fantastic to hear she patient, kind and transparent and we're certain this feedback will make her day! Thank you, JLL

5.00 /5

Erjana has been really helpful!

Reply from agent

Dear Jed, thank you very much for your 5 star review! Best wishes, JLL

5.00 /5

Worked with Eilis for my flat rental and was a really pleasant experience! Speedy replies, responsible updates and spot-on answers to all my questions, can’t ask more really!

Reply from agent

Hi there, we're very grateful for your 5 star review. We'll make sure to pass your kind words on to Eilis. Thank you, JLL

5.00 /5

I cannot praise JLL and their exceptional letting agent, Eilis Moloney, enough. After enduring a string of nightmarish experiences with other agents in London, my encounter with JLL was an absolute breath of fresh air. Eilis, in particular, went above and beyond to make my renting process hassle-free. She was not only professional but also incredibly responsive and attentive to my needs as a tenant. Her knowledge and expertise were evident, guiding me smoothly through the entire process. Letting agent Erjana Metra and property manager Suth, have both been incredibly helpful too. They are all a credit to JLL. Unlike my previous experiences in the London property market, where communication was often a struggle and issues went unresolved for weeks, JLL's approach was refreshingly efficient and customer-centric. They demonstrated a genuine commitment to ensuring their clients' satisfaction. If you're tired of dealing with the headaches that can come with London's rental market, I wholeheartedly recommend JLL. They set a standard of excellence that other agents could certainly learn from. Thank you for making my housing journey a positive one!

Reply from agent

Dear Simran, thank you for your detailed review about your experience with Eilis. Fantastic to hear that she went above and beyond was responsive and attentive. We'll make sure she will get the recognition she deserves. Thank you. JLL

5.00 /5

We had the pleasure of working with Erjana as our broker, and we couldn't be happier with the experience. In just three working days, she not only arranged a viewing for us but also managed to guide us through the entire contract process. Her speed and efficiency were truly remarkable. We are immensely grateful for Erjana's exceptional service and would recommend her to anyone looking for a broker who gets things done efficiently and effectively.

Reply from agent

Dear Ngo, thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the time to confirm this is the case. Also thank you for your kind words about Erjana, we'll make sure to share your feedback with her. Thank you, JLL

5.00 /5

Worked with Erjana - very helpful, professional and timely on communication and replies. Would recommend JLL/Erjana if looking for an apartment around stratford station/area

Reply from agent

Dear Ernest, we're happy to hear you had a great experience at JLL thanks to Erjana, we'll make sure to pass this on to her. Thank you, JLL

5.00 /5

had the pleasure of working with Archie from the estate agency while searching for a flat in Stratford. Archie's dedication, professionalism, and thorough knowledge of the area were truly impressive. He listened attentively to my preferences and needs, ensuring that every property he showed me aligned perfectly. His communication throughout the process was excellent, keeping me informed at every step. Would highly recommend JLL for anyone looking for a speedy smooth move!

Reply from agent

Dear Aya, we really appreciate you taking the time to leave such lovely comments about Archie. He will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Thank you, JLL

5.00 /5

Thanks for Eilis, we’ve managed to move in to the flat. She helped us from viewing the property to moving in with her professional skills, responded quickly about any questions or queries.

Reply from agent

Dear Lydia, thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to Eilis. Best wishes, JLL

5.00 /5

I am very happy with the service provided by JLL. Eilis Moloney from the Stratford Office was helpful and friendly. She replied to all my queries promptly, helping me sort out the process with no delays as I needed to move quite soon. The property was exactly as advertised and I’m enjoying my new home

Reply from agent

Dear Elena, Great to hear that you had a positive experience at our Stratford office thanks to Eilis. We hope you will enjoy your new home! Thank you, JLL

5.00 /5

We were very happy with JLL's service, and our agent, Eilis, in particular. She was always responsive and helpful, promptly communicating our enquiries to the landlords and readily available to contact both via email and phone, and also accommodated us with a live video call viewing when we were unable to attend in person.

Reply from agent

Dear Andreas, We're happy to hear that our team provided you with excellent service. Thank you for your kind words for Eilis too, we'll make sure to pass this on. Thank you, JLL

Contact details
Opening hours

Unknown

Address

Unex Tower, 5 Station Street, Stratford, London, E15 1DA, London, UK, E15

About

JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

No marketing information available

No awards information available

No marketing information available

No awards information available