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JLL Stratford

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

If I can give 0 star, I would definitely do it. First of all everything was perfect when me and my friends were renting a 3 bedroom flat through JLL with Eilis, after 6 months we needed to leave the city because of an emergency, they told us that we need to pay extraordinary amounts which was not stated on the contract at all. However we were just waiting for them to update us after we left the flat and they have mentioned that we need to pay the rent for another 1 year because we were leaving early…. after we left they kept our deposit for 5 months by telling us we will release it next monday, saying this every week for last 2 months. Fatima Khaan tried every way to not to give the deposit back and other financial departmens were asking for 1 year rent because we left early, which was not stated on the conract at all. On top of that they forced us to pay 1 extra day of rent which we didnt stay in the property on that day. we gave the keys to the letting agency before the final day but they took the money from us anyway. If you want to have headache and problems, rent your flat through JLL Startford. I also have rented a flat JLL Canary Wharf, but there was no issues at all like this. Long story short stay away from JLL stratford. Hopefully Eilis can move to another branch or company…. I forgot to mention they deducted 2000 pounds from our current deposit that we have already called the professional deep cleaning service and paid 400 pounds for them that they stated there was no cleaning at all in the flat and to the minor damages they charged us major amounts

Reply from agent

Dear Efe, thank you for your comment and feedback. As you decided to terminate contract earlier than originally agreed, JLL and your landlord tried to accommodate you as much as possible. However you left property without fulfilling your obligations which caused delays in ending the contract. We are sorry you feel this wasn't handled in a timely manner. Kind regards, JLL Team

Contact details
Opening hours

Unknown

Address

Unex Tower, 5 Station Street, Stratford, London, E15 1DA, London, UK, E15

About

JLL are proud to announce the launch of their new office in the heart of Stratford. Located within a stone’s throw of Westfield and Stratford station, our office is the most central of Stratfords estate agents. We know the area well, having contributed to the Olympic Bid and launched several new developments including Stratosphere, Stratford Plaza and Glasshouse Gardens. Our state-of-the-art office will provide a comprehensive suite of services, from sales and lettings to property and portfolio management. The Stratford office opened underneath Stratford Plaza in February 2016. JLL has been associated with some of Stratford most important developments, including iconic Landmarks like Westfield shopping Centre and the Olympic Park, to help our clients unlock the potential of the residential opportunities that Stratford has to offer, we’ve opened a new office at the heart of it all. Our branch offers the following services: Sales Lettings New Homes Residential property management covering Stratford, Bow, Hackney, Homerton, Leyton, Leytonstone, East Village and Forrest Gate. Stratford is a hub of transport offering the Central line, Jubilee line, TFL rail, DLR, National Rail and the introduction of Crossrail in 2018 which continues to increase the popularity of this area. Our local market derives from homeowners and Tenants in the Stratford area and surround making the most of the quick commute to Canary Wharf, the City and West London. With plenty of great restaurants and shopping facilities the area the popularity is consistently on the increase. Located opposite Stratford Station our bespoke office based underneath Unex Tower is perfectly placed for vendors, purchasers, Tenants and Landlords to walk in, with over 2000 sq ft of space we can offer an experience to all of our clients through interactive property displays and video wall. Our property managers for the local area are based in this office which will allow for a better overall experience for our tenants and Landlords, knowing that your point of contact is local this will give many peace of mind. Being the third addition to our east London offices we work closely with our Canary wharf and City teams to ensure that we give the best coverage to all of our clients.

Our team

No team information available

Association of Residential Letting Agents
Property Ombudsman Sales
Property Ombudsman Lettings

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No awards information available

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No awards information available