Viviana at Foxtons Tooting was incredibly professional. What we thought was going to be a straightforward purchase did turn slightly complicated and there were several frustrating delays outside of her control. She was so patient and understanding. Even when we became flustered and at times even angry with the vendors and their respective solicitors, Viviana remained cool, calm and collected. She really kept us sane throughout the process and went above and beyond. We are now thrilled to be in our new home thanks to Viviana's efforts managing this purchase. Cannot recommend enough.PositiveResponsiveness, Quality, Professionalism