Reporting to the ombudsman. Unfortunately the rating system forces me to give 1 star. I can only assume that the other reviews are from friends and family. The agency managed to list our property with the incorrect number of bedrooms, WRONG Postcode, a listing full of typos and our spare bedroom as the lead photo online. Absolutely zero attention to detail, sloppy and totally lazy. They didn't even chase any leads and do not have a black book of clients.