Good Afternoon and thank you for taking the time to provide us with your personal review of the recent service you received from our Llanelli sales team. Whilst your review was a 1* and noted poor communication we do appreciate your opinion. Having spoken to our Llanelli team in relation to the service on 7th June 2021 we can understand your frustrations having attended the property not seeing our previous contact attempts to cancel the viewing. It is a very fast paced property market at present with properties selling/renting often on first viewings, and with increased phone traffic due to the lack of branch footfall this can increase waiting time for contact with our teams, please be assured we are doing all we can to ensure we are reachable during office hours. Should you still wish to speak with our team at any time please either email ll@dawsonsproperty.co.uk (Llanelli Sales) or facebook messenger with your contact information and the team will come back to you as soon as possible. Thanks Naomi (Marketing).