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Belvoir - Liverpool South

A selection of reviews/testimonials by highest rating
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1.00 /5

No show to a viewing. I emailed them to complain about it and was ignored. Edit to the Belvoir response: I’m honoured to have finally be graced with a response. Of course you can’t see any cancelled viewings as my no-show viewing was in MAY 2024. I did email you sometime afterwards and never received any response either. You can keep assuring everyone that this never happened, however, another person who also turned up for the viewing was also never contacted. We both called you on 2 different numbers, we both received an automated reminder and the other viewer even called you the morning of the viewing and was told it was happening. She traveled some distance just for that viewing! I think I gave you more than enough opportunities to sort it out and you replying at the end of this year is now pointless and clearly serves to present yourselves in a good light before you ignore or upset more people in the new year. So no, I won’t be contacting you as I have enough to do before Christmas. I’m only relieved I didn’t rent anything through your agency.

Reply from agent

Dear D, All viewings are booked and confirmed through our online booking in system. Should a property go under application then any further viewings will be cancelled and the viewers advised. If within less than 24 hours, this by phone call and email, if longer, all potential viewers are notified of the cancellation in advance of their viewing. We are not aware of any email advising us any missed viewings. If you can please call us on 0151 203 2192 or email liverpoolsouth@belvoir.co.uk with the details of your viewing and I will gladly look into this for you and provide any email correspondence from our online booking in system. Regards Martin Unsworth Director

Contact details
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Address

12 Allerton Road,, Mossley Hill, Liverpool South, L18 1LN, UK

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Liverpool South Office

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