Thank you for your feedback, and we sincerely apologise for any inconvenience you experienced with our service. We understand your frustration and would like to provide some context to address your concerns. At Belvoir Sales and Lettings, we are currently in an exceptionally busy period, with each of our properties receiving an average of 50 enquiries per week. We strive to manage these enquiries fairly and efficiently, ensuring that our booking system notifies all interested parties as soon as viewings are available. In the case of the property you were interested in, the situation was unique. The person who applied for the property requested to proceed without viewing it, as they were out of the city. This expedited their application process, which might have contributed to the property being let before you were notified. Thank you for your understanding. The Team at Belvoir Liverpool Central