Title: Terrible Experience - Unreliable and Unprofessional Agency Review: My recent experience with Agency has been nothing short of a nightmare. I had three appointments scheduled with them, two of which were confirmed via WhatsApp, and not once did anyone bother to contact me, despite multiple assurances of a callback through a chain of emails. Firstly, the lack of professionalism displayed by them is appalling. Their claim that I did not turn up or cancel the appointment is simply false. I was ready and waiting at the designated time, only to be left hanging without any communication whatsoever. To add insult to injury, this was not the first time such an incident occurred. They conveniently neglected to mention the previous occasions when they failed to honor their commitments. It is evident that reliability and basic courtesy are not qualities they prioritize. I find it utterly disrespectful that would deny me any further viewings due to their own incompetence. Instead of taking responsibility for their shortcomings, they conveniently shift the blame onto me. Well, let me make it abundantly clear that I have no interest in dealing with such an untrustworthy agency any longer. Good riddance, Mundys I hope others are spared the frustration and disappointment I have endured. I urge prospective tenants to steer clear of this agency, as their lack of professionalism and disregard for customer service are truly deplorable. In conclusion, my advice is to save yourself the trouble and seek out a more reputable and reliable agency. There are plenty of better options out there