Having dealt with Adam in a previous sale, he was the most obvious go-to person when we decided to sell the Manor House. We were already very familiar with his professional and straightforward approach - and his handling of any complexity that arose, where many would have given up along the way (myself included), was an example of sheer patience, tenacity and determination. His rapport with clients is textbook customer service, and this, most certainly enhances the value of the brand he represents. Considering the overall positive experience, we have no hesitation in recommending Adam and ByDesign to others secure in the knowledge that he remains our go-to person.