Sadly my experience doesn't match many of the good reviews. Unfortunately I was handed over to Belvoir when my previous letting agent closed, whereby I had a very personal service and didn't have to worry about my house being looked after. Then Belvoir, I felt I was constantly chasing for answers/solutions. When work needed doing to my house, in the end I had to arrange it myself from Germany. Two weeks after it was identified an electrician was needed, the tenants were asked to provide 'a picture of the lights not working' (?!)... With no appointment booked at all. I got a local electrician out next day myself via checkatrade. Errors from day one with the contract, errors in the inventory whereby I've lost hundreds in missing heating oil, to their boiler engineer breaking my boiler and Belvoir weren't liable due to the wording in their contract, this saga ended up costing me a new boiler costing 6k. So, sadly I can not recommend them to be a letting agent. If you ask on Lincoln Facebook pages for recommendations, which I later did - they are never mentioned. Mundys however seems to be the most popular choice and so far have been great. When I cancelled the contract, Belvoir didn't care why.