I have had a lot of contact with the maintenance team recently due to various issues that have cropped up with my property. Shona has gone above and beyond in helping to get these issues rectified. Not only has she worked hard to liaise with the relevant contractors to get things sorted, she has also done so with the well being of the tenants at the forefront of her mind. This has enabled things to move along as quickly and efficiently as they possibly could despite complications. It is a huge weight off my mind knowing that she is there to swiftly deal with these things. Many thanks Shona!