TENANTS BEWARE. Do not care about tenants one bit. All for the landlord. Refused to do urgent repairs to boiler/ lights and floor fittings. These resulted in injury to myself and my one year old. After six months of complaining i told them i would go to the council and was handed a eviction notice two days later. Very rude and dismisive. They even took my deposit for repairs on the things i had been complaining about for months. Only care about landlord/money not the tennants put my family through hell. BE WARNED. As a reply your manager laughed at me on the phone when i asked for phone calls to prove the issues i had complained about and have still not recieved recordings. That is why i could not prove to the TDS about the issues. I still havent recieved the recordings either which is strange if you pride yourself on customer service.