Had a very very poor experience. Our house was on the market for sale and belvoir had got in contact that they were interested as a landlord wanted to buy to let it out. They offered us initially £10k under but due to the fact we already had an offer in much higher they offered the asking price. We had multiple conversations with someone called dewayne (Lincoln branch). We were prepared to officially accept an offer and take it off the market, we arranged for dewayne to come and look around the property on behalf of the landlord. I cleaned the house and got it showhome ready for him to come at 4pm, juggling this with caring for my 1 year old was not easy. After an hour he did not show, we left messages on his voicemail and after no response we rang the Lincoln office to see what was going on. We were told he went into a meeting at 4pm, despite multiple conversations on the phone earlier in the day confirming the viewing. We were told he would come within the next 30 minutes. Again we waited around all evening, and he never turned up. We received no phone call, no email, nothing. It has been about 2 weeks now and Belvior or dewayne never made any further contact. This is truly so unprofessional. This is our livelihood and we nearly declined a serious offer thinking they were serious. I wouldn’t expect this off a proper company, no apology, no further contact. I would avoid at all risk and would tell anyone I know not to use this company. I am still awaiting an apology (you have my partners number and email).