Thank you for taking the time to review your experience with our letting agents, Helen. I'm so glad to hear that Hollie, Chris and Jason were able to make your visit a great one! We appreciate every opportunity we have to show others our company's best side and it sounds like they did an excellent job in this case. We're happy that you found them friendly and helpful - that is what we strive for at all times! Thank you again for sharing your feedback on how well they handled the rental process.