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Newton Fallowell - Lichfield

A selection of reviews/testimonials by highest rating
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1.00 /5

Don’t touch this company totally incompetent with private rental tenants never respond to calls constantly chasing and being passed from pillar to post they say they will call back but never do , report emergency faults do not fix !!. Had two broken radiator’s during winter still not replaced 🥶 since November. Plus loads of other problems with property ie hole in kitchen ceiling (that’s been there for over 2 years ! ) leaking ceiling in laundrette , broken garage door windows that are so bad when it’s windy the curtains blow. Customer service is just zero rated , complete nightmare so frustrating we pay our rent on time and do everything we should as a tenant yet they fail evey time!!!… 😤😠NegativeResponsiveness, Professionalism

Reply from agent

Dear Dawn, Thank you for your feedback. We are sorry to hear that you have had such a poor experience with Newton Fallowell and that none of our customer service team members were able to help rectify the situation. Please know that this is not the level of service we aspire to provide and we would like to offer our sincerest apologies. We will be investigating all these matters. Sincerely, Newton Fallowell

Contact details
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Unknown

Address

28 Bore Street, Lichfield, WS13 6LL, UK

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Lichfield Office

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