My husband and I have rented our properties, for the last 15 years, with several agencies. We can honestly say that this is the worst company we have ever dealt with! So much so, we cannot take the incompetence of this company any longer and have reluctantly decided to sell our properties, needless to say, with another agency! LANDLORDS, DO NOT DEAL WITH THIS COMPANY OR YOU WILL SERIOUSLY REGRET IT. We are thousands of pounds out of pocket!!!! We wish someone had warned us!!!
Reply from agent
Thank you for your review, Karyn. I'm sorry to hear that you have had such a negative experience with Newton Fallowell. We pride ourselves on our high standards of customer service and it sounds like we have failed to meet these in your case. This is not the level of service we want our customers to experience and I am very sorry for the inconvenience this has caused.
I would like to offer our sincere apologies and would like to make it up to you in any way that we can. Please do not hesitate to contact us at 01543 251310 so that we can discuss this further.