Buying our house through Theydons; Alec and Anthony was a fantastic experience. It was refreshing to deal with agents who were down to earth and showed a lot of empathy. This made a real difference. Their professionalism and work ethic shone through. Our queries were answered instantly and they were always on hand to assist us. Put simply, they were great.PositiveProfessionalism

We found the team at Theydons helpful, responsive and easy to communicate with throughout the buying process. They were also great at keeping us up-to-date, which made it a much less stressful process. When we come to sell we would definitely consider placing our property with them.PositiveResponsiveness, Professionalism

We are first-time buyers and I can say we had a great experience from this agency. From start to finish the team at Theydons were amazing.The staff are pleasant and always willing to help. Special thanks to James, he was pleasant and professional to deal with, very responsive in answering phones and quickly contacted us when information needed to be conveyed. It was an amazing experience, thank you guys!PositiveResponsiveness, Quality, Professionalism

We rented our place with Theydons and experience was very good. Aneesa was very helpful in all the communications we had to complete the formalities. It was a smooth road from offer to getting the rented place. Also, we had to contact the maintenance team and Ashlie was great and swift in sorting out the issues we had.PositiveResponsiveness, Professionalism

Alec and James were terrific to deal with from the beginning right through to the end. For numerous (unanticipated) reasons, and during a volatile market, our house purchase was a complex one, but their consistent communication and patience/empathy, not to mention drive, throughout the process pushed a challenging chain through to exchange. I'd heartily recommend Theydons to anyone in the area that's keen to sell their property, likewise, to anyone looking for reliable agent to purchase from. Great team - thanks again!PositiveResponsiveness, Quality, Professionalism

My partner and I recently had to move out of our flat which we loved and find a new apartment. All the staff at Theydons were very professional and helpful throughout the entire process. Ashlie, Louise, James and Theresa were always available to answer any questions and help guide us through the process quickly and efficiently. Would recommend.PositiveResponsiveness, Professionalism

We viewed a lot of properties with several agents in the area and Theydons were by the far the best and easiest to deal with. Considering how stressful the process of buying a property is, Theydons definitely helped to reduce the stress by being communicative and professional throughout. We dealt mainly with Anthony for the property we bought, but we also viewed properties with James who was great, and Alec was really helpful too once we'd had our offer accepted. Theydons were far better than the agent we used to sell our previous property, and we won't hesitate to use them if / when we move again (hopefully not for a very very long time though!)PositiveResponsiveness, Quality, Professionalism, Value