For two years they completed

For two years they completed minimal maintenance work and was then only a cover job rather than fixing the actual problem. At the end of the tenancy had a rotten broken wall in the bathroom that was left unfixed for around a month. Would hound you with calls when they need to see or inspect the property but would be slow at responding to your questions or requests. Finally when the tenancy had ended anthony turned up 30mins late to the time sent on the letter, failed to apologise for his lateness, whilst we had all taken time off work to comply with their demands of all tenants to be present. He then continued for 40mins to watch a ridiculous dvd taken prior to the handover of the keys and inspect every area of the house. At one stage there was too many leaves compared to the video outside that at once, one of us had to sweep and completely clear the area. His attempt at sheer intimidation and chauvinistic attitude is not how to treat tenants who never had any issue with rent and had been told by the few only respectable members of staff at Theydons how accommodating and pleasant are relationship was. Until handover Theydons where like many estate agents who landlord is difficult to get hold off, merely a third party in the process, however it is clear from their choice of staff when money is involved that do not give any shit who you are but a pound sign to abuse. Do not give them the satisfaction of a new customer.