I was very happy with all the

I was very happy with all the help I received up to the day completion. Everyone I spoke to was very helpful, understood that we needed to complete quickly and done everything in the power to help to complete. But when we were due to complete I rang up to explain that I would not be able to completely clear or clean the house and was very happy to pay for a contractor to come in and clear/clean the house. I was very surprised to receive a quite angry email and phone call from another member of staff at Theydons stating that the purchaser was not happy with how we left the house (even though I said I would pay to have the house put in to order). I don't know if this was a miscommunication at Theydons but I did not appreciate the email or phone call.