We had been looking at

We had been looking at properties for almost a year by the time we viewed the first place with Theydons. You get to meet quite a variety of estate agents during that process - some who live up to the negative stereotypes, some who don't. Theydons were definitely in the latter camp. During the viewing they seemed very straightforward, and not at all pushy. They answered the questions they could answer, and said they'd get back to us on the ones they couldn't - rather than just telling us what we wanted to hear. We put in an offer which was accepted, and everything went smoothly from there. They were very helpful in communicating with the vendors, getting back to us promptly with answers to any further queries. As first time buyers the process can be stressful and confusing, so it was very reassuring to feel we were dealing with honest and switched on estate agents. We've been in our lovely new home for a couple of weeks now and just received an email from James to check everything was ok - which was a really nice touch. He's been able to get quick responses on a couple of post-move queries from the vendors, which just demonstrates that he's been able to do what an estate agent should be doing: keeping both buyer and seller happy! Would thoroughly recommend.