When they're good they can be very good. But when they're bad they are very poor. Over the years that I grew up in Leytonstone, Theydons has assisted me with my first move and sale and so it continued for years, eg. asking them for solicitor advice and using their other services successfully. All good. But it all came tumbling down when I asked for my latest house to be valued, only to be told that they don't want me to waste their time if I have another agency in mind! What?? Am I not free to ask around and look for a more favourable valuation, fees and compare quotes etc?? I was quite shocked by the Sale's teams attitude towards me. They appeared to hold it against me for using another agency the last time I moved and they remembered it! So in my opinion the current Sales team is not upholding the values with which I once knew Theydons to be, ie. unprofessional!