Recently came back from holiday to a toilet that would not flush. Contacted Trupti who organised for maintenance team to come out, need all internal plumbing to be replaced so Trupti sorted out the invoice with the Landlord and also chased up the plumber to get them out as soon as possible and all fixed. Communication was great and was very understanding on how urgent this was for us. Very happy to get this sorted and very appreciative of Trupti.PositiveProfessionalism