It is a good agency with a wide range of selection. The agents are very good at securing business. However, when it comes to the end of the rental contract, I do not know who to contact as the agent who is responsible to my contract is no longer in the company. Since it is a big company, there is no definite people I could make contact with. The administration within is terrible. It took about a week's time to reply each of my email. Up till this moment, there is no clear solution in how I can end the tenancy properly.