I rarely leave reviews but feel I have to post this as a warning to any landlord thinking of employing Whitegates as a letting agent. I can not comment on their performance selling property but if the same personnel are involved then I would advise caution. As single property landlord here was my experience over the last 12 months. They allowed my tenancy to run up over 6 months of arrears and still did not notify me. They calculated the arrears incorrectly, mishandled the repossession, provided no communication and refused to reply to phone calls or emails. Provided poor or incorrect information with regard to recovering the debt through the small claims court (in the end I did it all myself). Refused to provide me with the information needed to recover my deposit meaning it took over 6 months and my suing the company through the small claims court to recover my deposit. Even after the CCJ I had to execute a warrant and send the baliffs in to recover my funds! They have sent a statement showing the money is being paid, but have still not paid as of this morning. That is typical of this business which says one thing and does another. Save yourself a lot of trouble and deal with people who do what they say, know what they are talking about, and actually communicate with you! I have rarely experienced such terrible service from any company.